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Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of the Date USservice ("Service") provided by Spotier Online Services SRL ("Company", "we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these terms, then you may not access the Service.

Service Description

Date US is a dating platform that connects users through advanced matching algorithms, video profiles, and interactive features. Our Service includes but is not limited to:

User profile creation and management
Matching and discovery features
Messaging and communication tools
Video profiles and media sharing
Premium features and subscriptions

User Eligibility

To use our Service, you must:

Be at least 18 years of age
Have the legal capacity to enter into binding agreements
Provide accurate and complete information
Not be prohibited from using our Service under applicable law

User Responsibilities

As a user of our Service, you agree to:

Provide accurate and truthful information
Respect other users and maintain appropriate conduct
Not engage in harassment, abuse, or illegal activities
Not share inappropriate or offensive content
Maintain the security of your account

Prohibited Activities

You may not use our Service for:

Any illegal or unauthorized purpose
Harassment, stalking, or threatening behavior
Sharing false, misleading, or deceptive information
Commercial activities or solicitation
Attempting to gain unauthorized access to our systems

Content Upload and Public Display

By registering for Date US, users explicitly agree to these Terms of Service, which govern how content is uploaded and displayed within our platform.

During registration, you acknowledge and agree that any content you upload (including photos, videos, profile information, and other materials) may be publicly displayed within the app to other members
The upload process includes a mandatory confirmation checkbox that reiterates this consent, ensuring you understand and acknowledge that your photos and videos will be visible to other members within the platform
By checking the confirmation checkbox and proceeding with any upload, you confirm that you own the content and that all persons depicted in the content have provided their explicit consent for public display and distribution on our platform
You understand that uploaded content will be visible to other users based on the matching and discovery features of the Service, and may be shared within the platform to facilitate connections between members

Failure to comply with these requirements may result in the removal of your content and potential termination of your account. Spotier Online Services SRL reserves the right to remove any content that violates these terms without prior notice.

Payment Terms

Our Service offers both free and premium features. Premium features require payment as described in our pricing information.

All payments are processed securely through third-party providers
Subscription fees are billed in advance
You can cancel your subscription at any time
Refunds are subject to our refund policy

Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these Terms or for any other reason at our discretion.

You may delete your account at any time through your account settings. Upon account deletion, your profile and personal data will be removed from our Service, subject to our data retention policies.

Limitation of Liability

To the maximum extent permitted by law, Spotier Online Services SRL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

Complaints and Disputes

Spotier Online Services SRL is committed to providing a safe, respectful, and enjoyable experience for all users of Date US. We take complaints and disputes seriously and have established procedures to address them promptly and fairly.

How to Submit a Complaint

Gather relevant details including screenshots and timestamps
Send your complaint to support@dateus.app with a clear subject line
Include your account information and detailed description

Response Timeline

Immediate: Automated acknowledgment within 1 hour
24 hours: Initial response and case assignment
3-5 business days: Investigation and resolution

Refund Policy

Spotier Online Services SRL strives to provide excellent service and customer satisfaction. This section outlines the circumstances under which refunds may be issued for Date US services and purchases.

Refund Eligibility

Within 7 days of initial subscription purchase
Technical issues preventing service access
Duplicate charges due to system errors
Unauthorized transactions

Non-Refundable Items

Services used or consumed after purchase
Digital content that has been downloaded or accessed
Refunds requested after the specified time limits

How to Request a Refund

Contact support@dateus.app with "Refund Request" in the subject line
Include your account email, transaction ID, and purchase date
Our team will review your request within 3-5 business days

Subscription Terms

Date US offers premium subscription services that provide enhanced features and capabilities to improve your dating experience.

Billing and Payment

Subscriptions are billed in advance on a monthly basis
Payment is automatically charged to your registered payment method
All prices are displayed in your local currency

Auto-Renewal

Your subscription will automatically renew unless cancelled
Renewal occurs 24 hours before the current period expires
You can cancel at any time before the renewal date

Cancellation Policy

Cancel through your account settings or by contactingsupport@dateus.app
Cancellation takes effect at the end of your current billing period
You retain access to premium features until the period ends

Price Changes

Price changes will be communicated 30 days in advance
You may cancel before the price change takes effect
Continued use constitutes acceptance of new pricing

Contact Information

If you have any questions about these Terms of Service, please contact us.

Email Support

support@dateus.app